Cancelling Appointments

For your initial assessment appointment we require that a credit card be given to hold your spot. It will not be charged until after your appointmnet and will be charged if you do not show up.

For all other appointments, we require a 24-hour cancellation notice. If cancelled on the same day you will be billed for the missed session.

Payments for Appointments

Payment for individual counseling is due at the time of service.

Payment for group counseling will be billed to your address.

Privacy Policy

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor's email and a username will be stored on the server.

How the Information is used

The information is used to enhance the visitor's experience when using the website to display personalized content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.


Refund Policy

Refunds of Donations

1. To qualify as a deduction from taxable income, a charitable donation cannot be in payment for goods or services. Therefore, there is generally no basis for a donor to request a refund of a donation. To make an exception for one donor can disqualify the deductibility of donations from other donors. Daystar Counseling Ministries will not make any such refund except as provided in this policy.

2. A donation made in support of a specific project or program should be spent by Daystar Counseling Ministries only for that support. If the project or program is cancelled, the donation cannot be spent as intended by the donor. In this case, the Treasurer is authorized to make any requested refund of such a donation without seeking action of the Board of Trustees. However, the Treasurer must report any such refund to the next meeting of the Board of Trustees.

3. Except as provided in Section 2, the Board of Trustees must explicitly act on each request for a refund of a donation. When considering such requests, the Trustees shall act to preserve the deductibility of non-refunded donations and to protect the Community Foundation's status as a tax-exempt, public-benefit corporation. This means that, in general, the Trustees will not grant a refund that was requested merely because the donor or the donor's family was unable to participate or otherwise directly benefit from the sponsored program or project.